
FAQ
We always focus on
quality and customer's
satisfaction
Ask
Which is better--a DC or an AC pump?
Answer
The DC pump can directly use the DC power generated by the solar panel to run the water pump. Reduce the power loss in the conversion process. Therefore, the DC pump is more efficient and requires fewer solar panels. The DC pump also does not require an inverter to convert the direct current generated by the solar panel into alternating current. Reduced costs.
To read more about the solar pump, contact us.
Ask
Can I use the existing cable on my AC pump to power the solar pump?
Answer
The solar pumps use a 4 core or 3 core cable and needs to be sized correctly based on the size of the solar pump required as well as the total cable distance. This is to ensure that the pumps performance does not get affected by volt drop over the cable distance. As long as the diameter requirements are met, the existing cables on the AC pump can also be used for solar pumps.
To read more about the solar pump, contact us.
Ask
When there is no water in the well, will solar pump automatically stop working?
Answer
Yes. SOLAR PUMP has Intelligent water shortage protection function. The pump stops working automatically when there is no water in the well, and automatically start working 30 minutes later. The whole process does not require manual operation and is completed automatically.
To read more about the solar pump, contact us.
Ask
What is the difference between DSS, DPC, DSC series?
Answer
DSS series are solar screw pumps. The characteristic of screw pump is high head and small flow. Suitable for domestic water supply.
DPC series are solar-powered plastic impeller submersible pumps. It is cost-effective, has a long service life, is more durable than a screw pump, and has a larger flow rate. However, the head is relatively small.
DSC series are solar submersible pumps with stainless steel impeller. Stainless steel impellers are more durable than plastic impellers, especially in waters with high sand content.
Ask
Can the speed of the pump be adjusted?
Answer
Yes, the controllers come standard with a speed adjustment dial whereby you can reduce the speed of the motor if needed.
To read more about the expected lifetime, contact us.
Ask
What are the probes used for and are they needed?
Answer
The probes are used to protect the motor from running dry. On the borehole pumps it's advised to make use of them, however, on swimming pool pumps they are not needed.
To read more about the expected lifetime, contact us.


Check,
how we can
help you
Don't wait! Contact us today